Web Survey Bibliography
We are at a tipping point in online survey design as more and more people want to do surveys on mobile/tablet devices; and the Asian markets are leading the way. Up until recently our focus has been on simply getting surveys to work on these devices, but getting respondents to actually complete mobile surveys is the next challenge. Our data is showing that nearly 50% of people who start a survey on a mobile/tablet don’t get to the end, because the surveys we are delivering are often too long and there has been poor consumer experience on these devices. We need to up our game. We don’t have all the answers, but this presentation sets out to put some ideas on the table for a fresh new approach based on 2 years of exploratory research and will map out a new survey design philosophy that we are calling “Bonsai” survey design.
Web survey bibliography - Puleston, J. (13)
- Rewarding the Truth; 2015; Puleston, J.
- Designing Bonsai Surveys: The small but perfectly formed survey experience to meet the needs of the...; 2015; Puleston, J.
- Gamification Master Class; 2013; Puleston, J.
- Online Research, Game On!; 2013; Puleston, J.
- How to calculate the length of a survey ; 2012; Puleston, J.
- Can Survey Gaming Techniques Cross Continents? Examining cross cultural reactions to creative questioning...; 2012; Puleston, J.
- Dimensions of Online Survey Data Quality What really matters?; 2012; Puleston, J., Eggers, M.
- The Game Experiments: Researching how gaming techniques can be used to improve the quality of feedback...; 2011; Sleep, D., Puleston, J.
- How far is too far: Traditional, flash and gamification interfaces, and implications for the future...; 2011; Puleston, J., Malinoff, B.
- Online Research – Game On!: A look at how gaming techniques can transform your online research; 2011; Puleston, J.
- How new engagement techniques and question approaches are revolutionizing online research data gathering...; 2010; Puleston, J.
- A look at the impact of boredom on the respondent experience; 2008; Puleston, J., Sleep, D.
- Measuring the value of respondent engagement; 2008; Puleston, J., Sleep, D.